Refund Policy
Last updated: 3 March 2026
100XAI operates on a prepaid engagement model. When you engage us, your payment reserves and covers the tools, resources, and time we allocate to your project — costs that are committed the moment work begins.
1. Prepaid model & expenses
Our services are billed upfront. The fee covers the tools, resources, and time expenses incurred in delivering your project. As these costs are committed on your behalf from day one, we are not obliged to share or provide an itemised breakdown of these expenses.
2. Termination of the agreement / MoU
If you are not satisfied with our services, the agreement / Memorandum of Understanding (MoU) will be treated as terminated. Termination releases both parties from any further obligations under the agreement, save for those set out in this policy.
3. Refund window
No refund will be issued after 15 days of service. Any refund request must be raised within the first 15 days from the commencement of service; requests made after this period will not be entertained.
Questions
For any questions about this policy, contact us at hello@100xai.co.